1. General rules and regulations.
1.1. The SMSapproval.com service is the service of automatic activations of accounts, i.e. providing SMS on numbers this company for activations of accounts of different resourses, and also providing possibility to buy ready accounts of some services and take 4G/LTE proxies for rent. SMSapproval company is not responsible for accounts, which were activated on received numbers from this service, for their loss, hacking and any material losses, incurred after activations this accounts. Also, SMSapproval company is not responsible for any actions and methods of using the numbers and accounts.
1.2. Strictly prohibited any attempt to violate the laws of any country using the service SMSapproval.com.
1.3. SMSapproval company reserves the right to change, correlate, add and delete the rules of this section.
2. Rules of submission of the appeal.
2.1. If you need to contact support, you can do it using the “help” section – https://panel.smsapproval.com/panel/support and “go to the support center”. Also, there you can see the answers to your appeals.
2.2. Than the more accurately and in more details you will describe the essence of your situation, and also if you attach a clarifying screenshot (s), by that the faster your question will be solved.
2.3. The use of obscene language, vulgar statements, and insults towards SMSapproval and its employees is a gross violation and can be punished as a ban (both temporary and permanent). If the spam by the tickets, questions will ignored.
3. Using the functionality of the SMSapproval.com service.
3.1.1. Activations should be performed according to the instructions in the “help” section – https://panel.smsapproval.com/panel/support For more information, you can contact support. The rules for filing an appeal, see paragraph 2.
3.1.2. SMSapproval company can change the instructions and functionality of activations at its own discretion.
3.1.3. When you buy an SMS through the service “Any other”, the first SMS is issued, which came to the number during the period of ordering the number and does not fall under any service from the list of services. Refunds when buying SMS through the service “Any other” is not made, because initially it is not known what kind of SMS the user expects.
3.1.4. We sell only SMS and don’t give any guarantee for created accounts because in most cases it is depends on the actions and anonymity of users.
3.2. A number rental.
3.2.1. Extending is available only when before order end left less than week.
3.2.2. When manually extending of the rent for number (if you forgot by yourself and asked us), you’ll pay not only for the new rent time, but and for time, what left from the moment of the end of the last rent.
3.2.3. Use of a number rental for wrongful acts and actions that violate the laws of any country violates “Paragraph 1. General rules and regulations, section 1.3.” and carries with it to responsibility, indocated in this section.
3.3. Account store.
3.3.1. Purchasing accounts from the “SMSapproval.com Account Store” should be performed according to the instructions in the “help” section – https://panel.smsapproval.com/panel/support For more information, you can contact support. The rules for filing an appeal, see paragraph 2.
3.3.2. SMSapproval company can change the instructions and functionality of account store at its own discretion.
4.1. The requests to refund for errors or problems in work of activations, numbers rent or 4G/LTE proxies rent are created in the support service. The rules for filing an appeal, see paragraph 2.
4.2. Requests to refunds for accounts from the “Account store” should be created in the support service only if you’re sure that it’s doesn’t violate the terms of the offer
5.1. By the all questions about partnership, contact support. The rules for filing an appeal, see paragraph 2.
5.2. SMSapproval company reserves the right to change the conditions of partnership and terminate partnership at your own discretion.